At ZebraLearn Pvt. Ltd, your satisfaction is our priority. If you’ve purchased digital books and courses from us and find yourself unsatisfied with the received product, you may be eligible for a refund, provided you make the request within 24 hours of the original purchase.
Certain items are non-returnable, as indicated during the purchase process on our website (https://zebralearn.com/). Physical copies that have been delivered fall under this category, with no options for returns, exchanges, or refunds for any physical items bought from our platform.
Refunds for Digital Goods:
To qualify for a refund on digital books and courses, please adhere to the following steps:
- Raise a refund request by submitting a ticket on our website.
- Ensure that your refund request is made within 24 hours of the original purchase date or within the specific time frame specified for the particular product.
While ZebraLearn Pvt. Ltd maintains the policies outlined above, we are genuinely dedicated to our consumers’ satisfaction. We aim to understand and address any dissatisfaction you might experience.
Feel free to reach out to us at firstname.lastname@example.org for inquiries regarding our policy or to share how we can better assist you.
ZebraLearn Pvt. Ltd
Address: 307, Trinity Cyygnus, Above Patanjali, Opposite Maitri Hospital, University Road, Vesu, Surat 395007